Who we are
Separation Services Pty Ltd t/as KDK Family Law is obliged to comply with the National Privacy Principles (“NPPs”) contained within the Privacy Act 1988 (Cth) (“the Privacy Act”).
All information received in connection with a legal matter is subject to strict duties of confidentiality.
We need to collect and manage personal information from you when you instruct us to act for you and in most cases where we have other business dealings with you. Personal information is defined as any information which identifies an individual or makes the identity of an individual easily ascertainable. The nature of the personal information we collect will depend on your dealings with us. In the context of family law disputes, personal information includes your name, address, telephone number, email address, your former partner’s name and contact details, and details about your personal circumstances.
Most personal information is collected directly from you by telephone, in writing, or in person. We may collect your personal information directly from you, from a third party with your permission (ie your accountant, employer, or government authorities), from your former partner or their lawyers, or from other lawful means. Some information is collected electronically through the use of our website or the exchange of emails.
We do not record your e-mail address unless you send us a message. Your e-mail address will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent unless you specifically request otherwise.
We do not sell, rent or trade personal information to or with third parties.
We will only disclose personal information to the extent we consider as necessary in the circumstances of our relationship with you. Otherwise, we will not disclose personal information unless we are required by law or permitted under the Privacy Act, or if we reasonably believe that the use or disclosure of the personal information is necessary to minimise or prevent a serious or imminent threat to an individual’s life, health or safety, or a serious threat to public health or safety.
If we disclose your personal information to others, we will try to ensure that they undertake to comply with the NPPs in respect of it. It is unlikely we would make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency may exercise its legal authority to inspect our Internet Service Provider’s logs.
Under the Privacy Act, you are entitled to access your personal information. You have the right to ask us to update or correct your personal information when it is inaccurate, incomplete, or out of date. If you would like to access your personal information that we hold in, please send a written request to us, marked for the attention of the Managing Director. If you would like to update or correct your personal information, please email us at [email protected]
When your matter is completed and all invoices are paid, we will archive your file which we can access only when necessary or requested. We are obliged to archive your file for a period of no less than seven years after which time it may become destroyed.
Finally, we may offer links to websites that are not operated by Separation Services Pty Ltd. If you visit one of those linked websites, please review their policies and practices. We are not responsible for the policies and practices of other companies. If you require further information, please contact KDK Family Law.
Liability limited by a Scheme approved under Professional Standards Legislation